FAQ's
What are your t-shirts made out of? All of our t-shirts are made from 100% cotton.
How long will my order take to arrive? We are a small business and work hard to get your order out as quickly as possible. You should receive your order within 7-10 business days.
Where is my order shipping from? All of our t-shirts are printed and shipped within the US.
What happens if my order arrives damaged? We have a 14-day guarantee, so please contact us at hello@greenmonkey.co. Let us know what the issue is and please provide photos and your order number. If your item is damaged, then we will be happy to offer you a refund, or send out a replacement item.
Do we offer wholesale? Yes we do. Please reach out to us at hello@greenmonkey.co.
When will I receive my order?
Orders typically ship within 1-3 business days of placing your order. Once shipped, allow 3-5 business days for delivery. So from the time of placing your order, you should receive your order within 4-8 business days.
Do you offer free shipping?
Yes! Enjoy free shipping within the US on all orders over $80.
Do you offer shipping outside of the US?
Not yet, but we are working hard to make our products available to more countries asap!
How can I track my order?
Once you place your order you will receive an email with a link to check the progress of your order. Once the order ships, you will receive a second email with the tracking information. Please check your spam folder if you didn't receive these.
How do I know which size to order?
Please refer to our size chart here. If you still have questions, email us at hello@greenmonkey.co
Do you offer returns or refunds?
Yes, if you receive incorrect items, or they are damaged, you are eligible for a full refund within 14 days of receiving your order. Please email us at hello@greenmonkey.co if you have any issues with your order.
What are your t-shirts made of?
Our tees are made from 100% extra lightweight, airlume-combed, ring-spun cotton. Our tees are extremely soft and comfortable to wear.
What inks do you use?
We use Innobella Textile inks, which are water-based pigment inks that are certified OEKO-TEX, Eco-Pass, and compliant with CPSIA.
Do you have a loyalty program?
Not yet, but we are working on one. Stay tuned!
